"Easy return and quick refund"
I ordered a few parts by mistake and had to send them back. Like I said, it was my error, but the return process was really straightforward. Refund came through quicker than I expected too. No hassle from Accu at all, and like I said, I’d be happy to use them again.
hello_maryann387
May 08, 2026
"I looked around at a few different..."
I looked around at a few different places before ordering, and Accu came out cheaper for the bits I needed. The whole process was really easy, from finding what I wanted to placing the order, and delivery was fine too. Not much else to say really, good price, no hassle, and I’d happily use them again...
hello_john193
April 25, 2026
"I had to follow up with customer service..."
I had to follow up with customer service a couple of times before I got a proper answer. They did eventually sort out my question, so I can’t really say it was bad, but it definitely felt slower than I’d hoped. Overall, I’d say it was okay — not amazing, not terrible, just kind of average.
hello_alice035
April 19, 2026
"Sizing was right on"
The parts measured just like they were supposed to, wait, shipping was a tiny bit late, but not a big deal at all.
Opal-pollock
April 11, 2026
"Exactly What I Ordered, No Drama"
Everything showed up just as I ordered it, what a relief. The parts matched perfectly, nothing was missing, and there was no tragic hunt for some tiny forgotten piece. Happy with it overall.
Michael_haertel91
April 08, 2026
"Got sorted in the end, just took a while"
I had a problem with my order and, to be fair, they did get it sorted in the end. The only downside was the response time, it was slow, and I had to follow up twice before things really moved. Not the worst experience, but definitely could’ve been smoother...
jimmie.Wallace
March 29, 2026
"Good quality screws and easy to pick the right size"
I ordered some stainless M3 countersunk screws and nylon spacers for a small electronics project, and it was really straightforward to find what I needed. The site showed the thread length, head size, and material details clearly, which meant I could order the right parts without the usual guesswork.
Everything arrived in small labelled bags, and the sizes checked out when I measured them with my calipers. They weren’t the absolute cheapest, but for small accurate parts, it saved me time and avoided having to reorder the wrong size. I’d happily use Accu again...
belen.Finke
March 25, 2026
"Took a while to get my invoice sorted"
I ran into some issues with my invoice and account details, so I reached out to support hoping it would be a quick fix. They did get back to me, but it took longer than I expected, and the first reply didn’t really solve the problem. I eventually had to follow up to get things cleared up, which was a bit frustrating.
judith-Soria
March 15, 2026
"Really appreciated the clear updates"
I got regular updates after placing my order, so I always knew what was going on without having to chase anyone. The delivery info was clear and easy to follow, which made the whole thing feel really simple. I’d happily use Accu again, it was just a relief to have everything go so smoothly.
"Absolutely nailed the custom parts"
I ordered a few custom parts from accu.co.uk i was way more happy than I probably needed to be. Uploading the drawing was really straightforward, and they even checked a tiny detail with me before making them, which instantly made me feel like I was in safe hands. The parts arrived on time, fitted perfectly first try, and I may or may not have acted like it was some kind of engineering miracle. Price felt totally fair too. Would definitely use them again.
Robert-martinez
March 11, 2026
"Had the Bits I Needed"
They always seem to have what I need in stock. Every time I’m looking for something, they’ve got it, which is really handy.
BonnieDavis
February 27, 2026
"Turns up when they say it will"
I’ve ordered from accu.co.uk a few times now and, to be fair, the delivery has been exactly as promised every time. The parts show up when expected and are usually packed properly too. I haven’t had to chase anything or send awkward emails, which shouldn’t feel like such a big win, but here we are. Simple, reliable, and I’ll use them again.
robertgreathouse8956
February 20, 2026
"Seems Like Good Quality Overall"
I only ordered one part so far, but it feels really solid and well made. Based on this experience, I’d say their parts are probably good quality in general.
charlene_Freeman84
February 19, 2026
"Bulk order was fine, just slower than expected"
I placed a bulk order and, to be fair, they did get it handled in the end. It just took longer than I was expecting, which was a little frustrating. I think when customers are ordering in larger quantities, it’s only right to be upfront about timing so people can plan properly. Overall, it was okay, but the delay kept it from being a smoother experience.
jimmy_Jones83
February 13, 2026
"Pretty limited selection for anything specific"
I was a bit disappointed with the range, to be honest. I managed to find a few basic bits, but the sizes and types I actually needed weren’t available. It might be alright if you’re only after standard stuff, but based on this visit, I’d guess it’s not the best place for anything even slightly specific. I ended up having to look elsewhere
Janet-tolliver
February 05, 2026
"Not ideal for small one-off repairs"
I only needed a handful of odd screws for a quick repair, but the sizes I was after either weren’t available in small quantities or meant I had to buy way more than I actually needed.
The site itself was fairly easy to use, but the whole thing ended up being more of a hassle and costing more than I’d hoped. Personally, I’d use it if I needed bulk supplies, but for tiny jobs like mine, I probably wouldn’t bother again
norris-Granda
January 27, 2026
"I ordered from accu.co.uk and it did..."
I ordered from accu.co.uk and it did turn up in the end, so no major issue there. I’m the kind of person who likes to get bits in quickly once I’ve started a project, so the wait felt a bit frustrating. It wasn’t terrible, just slower than I was expecting.
Nolan_jones97
January 19, 2026
"Good value every time"
I only needed a few small bolts and spacers from Accu, not a huge pack or anything, and it was refreshing to be able to buy just what I needed. The prices were better than I expected too, which feels like the fair way to do it when people are just trying to sort out a small job without wasting money or parts.
Everything arrived fine and the quality seems spot on for what I paid. There’s not much drama to add really, it was simple, decent value, and easy to use, which is all you can really ask for.
james-Brodt
January 16, 2026
"Good service overall, just pricey shipping"
Pretty happy with the experience overall. The order arrived without any issues and everything was fine, so no complaints there. The only thing is the postage felt a bit high, but the service itself was good.
blake1986
January 10, 2026
"Packed nicely, though wow, so much tape"
It arrived packed really well, and the box was mostly fine, there was just this tiny dent on one corner, but nothing inside was damaged. I will say, though, the tape was a lot. Like, I started opening it and then had to go grab scissors because, yeah, it was really sealed up